TOOLS & METHODS
5 Whys
After Action Reports (AARs)
Axiomatic Design
Best Practices
Business Process Planning
Calendar-Based Management & Reminders
Capability Maturity Model Integration (CMMI)
Cost-Benefit Analysis (CBA)
CTQ Trees (Critical To Quality)
Deming Cycle (PDCA: Plan–Do–Check–Adjust)
PDSA, DMAIC, DMADV (DFSS), and other versions
Four Quadrants (Urgent, Not-Urgent, Important, Not Important)
GANTT Charts
Ishiwaka Diagram (Cause & Effects)
Root Cause Analysis
SIPOC/COPIS
SMART or SMARTER Goals (There are variant words..)
SWOT Analysis
Taguchi Methods
Time Logs
USA – for interruptions (Understanding Statement, Situation Statement, Action Statement)
Value-Stream Mapping
Workstream Management
DESIGN CONSIDERATIIONS
Why are you planning a project? How is it tied to your mission & vision? What are the expected deliverables? Is your leadership, organization, and other stakeholders ready for this change? Who are your project sponsors & supporters?
Framework: Human Centered Design vs. User-Centered Design vs. Design Thinking
Constraints: Time, Budget, and Performance. Which is the primary driver for the project? Which secondary constraint informs the primary driver? Which constraint can be associated with more flexibilities throughout the life of the project?
Project Scope & Timeline. Consider ‘Parkinson’s Law’.
Number & Type of Decision-Makers: Offices, Business Units, Teams, Contractors, Sub-Contractors, and other stakeholders with responsibilities. What responsibilities, expectations, policies & procedures, dependencies, and types of accountabilities are associated with each? What changes if you are able to pick your team or parts of the team?
Resource Management & Contingency Planning: Budget Cycles, Manufacturing Cycles, Building Access, HR Cycles, Background Checks, Personnel Schedules & Skills, etc.
Communications Planning – Internal & External Stakeholders.
Managing Difficult Conversations & Situations: Win/Win, No Win, Priority Planning, Issue Identification & Escalation, Change Management, Adaptations
Forethought & Flexibility for Unexpected Challenges: Changing Deliverables, Changing Personnel, Unknown Stakeholders, Loss of Confidence, Concerns with Delegation/Oversight/Accountability, etc.
Monitoring, Reporting, Evaluation, and Adjustment.
After Action Reports (AARs) and Celebration!
CERTIFICATIONS & PHILOSOPHIES
Agile Project Management
Scrum Management
Lean Management (Continuous Improvement)
Project Management Institute
Project Management Professional (PMP)®
Program Management Professional (PgMP)®
Portfolio Management Professional (PfMP)®
Certified Associate in Project Management (CAPM)®
PMI Professional in Business Analysis (PMI-PBA)®
PMI Agile Certified Practitioner (PMI-ACP)®
PMI Risk Management Professional (PMI-RMP)®
PMI Scheduling Professional (PMI-SP)®
Six Sigma & Lean Six Sigma
Total Quality Management (TQM)