TOOLS & METHODS
After Action Reports (AARs)
Business Process Planning
Calendar-Based Management & Reminders
Capability Maturity Model Integration (CMMI)
Cost-Benefit Analysis (CBA)
CTQ Trees (Critical To Quality)
Deming Cycle (PDCA: Plan–Do–Check–Adjust)
PDSA, DMAIC, DMADV (DFSS), and other versions
Four Quadrants (Urgent, Not-Urgent, Important, Not Important)
Ishiwaka Diagram (Cause & Effects)
Root Cause Analysis
SMART or SMARTER Goals (There are variant words..)
USA – for interruptions (Understanding Statement, Situation Statement, Action Statement)
Why are you planning a project? How is it tied to your mission & vision? What are the expected deliverables? Is your leadership, organization, and other stakeholders ready for this change? Who are your project sponsors & supporters?
Framework: Human Centered Design vs. User-Centered Design vs. Design Thinking
Constraints: Time, Budget, and Performance. Which is the primary driver for the project? Which secondary constraint informs the primary driver? Which constraint can be associated with more flexibilities throughout the life of the project?
Project Scope & Timeline. Consider ‘Parkinson’s Law’.
Number & Type of Decision-Makers: Offices, Business Units, Teams, Contractors, Sub-Contractors, and other stakeholders with responsibilities. What responsibilities, expectations, policies & procedures, dependencies, and types of accountabilities are associated with each? What changes if you are able to pick your team or parts of the team?
Resource Management & Contingency Planning: Budget Cycles, Manufacturing Cycles, Building Access, HR Cycles, Background Checks, Personnel Schedules & Skills, etc.
Communications Planning – Internal & External Stakeholders.
Managing Difficult Conversations & Situations: Win/Win, No Win, Priority Planning, Issue Identification & Escalation, Change Management, Adaptations
Forethought & Flexibility for Unexpected Challenges: Changing Deliverables, Changing Personnel, Unknown Stakeholders, Loss of Confidence, Concerns with Delegation/Oversight/Accountability, etc.
Monitoring, Reporting, Evaluation, and Adjustment.
After Action Reports (AARs) and Celebration!
CERTIFICATIONS & PHILOSOPHIES
Agile Project Management
Lean Management (Continuous Improvement)
Project Management Institute
Six Sigma & Lean Six Sigma
Total Quality Management (TQM)